![]() ![]() This service is free of charge and utilizes internet connection. Click to Talk: You can talk to us directly through your browser from any device.Callers in the United States: Call 1 7.Please ensure you have your passport number, DS-160 number, and email address available when you call as they will be requested by the agent.Įmail: To reach a customer service representative via email, please write Please contact a customer service representative using one of these telephone numbers: Visa application services call center agents are able to assist you via email, telephone or chat. If you need help with your visa application or want to learn more about obtaining a visa to travel to the United States, please contact us via any of the means shown below. By using this service, you are agreeing to it.Įmail: Send an email to in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status. To facilitate the provision of our services, we use session cookies. ![]() The session will be secure and encrypted. To chat with a customer service representative, please click on the "LIVE CHAT" button below, enter your information as required and press the chat icon. Live Chat: Please make sure you are using Chrome, Firefox, Safari or Opera as a browser. ![]() The call center is closed on Moroccan national holidays, as observed by the Consulate. to 11 a.m., Eastern Standard Time in the United States. to 9 a.m., Eastern Standard Time in the United States.Įnglish, French and Standard Arabic speaking customer service agents are ready to assist you from Monday to Friday from 8 a.m. Please note that call center working hours during Ramadan will be as the following: Monday to Friday from 8 a.m. ![]()
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